At Toreno Shop, we understand that receiving your premium bathroom products in a timely and secure manner is an essential part of your renovation journey. Our delivery services are designed to be reliable, transparent, and tailored to meet the needs of our global clientele—homeowners who value both style and practicality.
Shipping Options
We offer two convenient shipping methods to ensure your chosen products arrive safely at your doorstep:
- Standard Shipping: For a flat fee of £12.95, we ship via trusted carriers like DHL or FedEx. This option is ideal if you need your items sooner. Delivery typically occurs within 10-15 days after dispatch.
- Free Shipping: On orders over £50, we provide free shipping via EMS. This economical option delivers within 15-25 days after dispatch, perfect for those planning ahead.
Order Processing & Delivery Timelines
Once you place an order, our team carefully processes it within 1-2 business days. After dispatch, the delivery time depends on your location and selected shipping method. Please note that we ship globally but currently exclude Asia and some remote areas due to logistical constraints.
Tracking Your Order
To keep you informed, we provide tracking details via email once your order is on its way. This allows you to monitor progress and anticipate delivery dates accurately.
Returns Policy
If any item does not meet your expectations, we offer a hassle-free returns policy within 15 days of receipt. Please contact our support team at [email protected] to initiate a return.