Last Updated: 20 May 2023

At Toreno Shop, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website bathdecorselling.com and purchase our premium bathroom products. We are committed to maintaining the trust and confidence of our discerning clientele—homeowners, interior designers, and renovation enthusiasts worldwide.

1. Information We Collect

To provide you with a seamless shopping experience, we collect information that you provide directly to us:

  • Personal Identifiers: Name, email address, shipping and billing address, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information. Please note that we do not store your full payment card details on our servers after transaction completion.
  • Transaction Data: Details about purchases you make, including products ordered (such as our 8mm Glass Shower Enclosures or Back To Wall Toilet Units), order value, and delivery information.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and operating system when you browse our site.
  • Usage Data: Information about how you use our website, products, and services.
  • Communication Data: Preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your order, including managing payments, fees, and charges.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To enable you to partake in a prize draw, competition, or complete a survey.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.

3. Data Sharing and Disclosure

We may share your personal data with the following parties:

  • Service Providers: Such as payment processors (e.g., PayPal), delivery companies, and IT service providers.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Government Bodies: That require us to report processing activities.
  • Third Parties: To whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

4. Data Storage and Security

Your data is stored on secure servers in the European Union. We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

All payment transactions are encrypted using SSL technology and processed through PCI-DSS compliant payment gateways. The transmission of information via the internet is not completely secure, but we have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. Your Rights

Under data protection laws, you have rights including:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request correction of any information you believe is inaccurate.
  • Erasure: The right to request erasure of your personal data, under certain conditions.
  • Restrict processing: The right to request the restriction of the processing of your personal data, under certain conditions.
  • Object to processing: The right to object to our processing of your personal data, under certain conditions.
  • Data portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. Please contact us at [email protected] to exercise any of these rights.

6. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By mail: 92 Dalston Rd, Carlisle, GB CA6H 6MX